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The Neuroscience of Trust – Does Your Communication Inspire Trust and Commitment from Others?”
One of the key conclusions reached by Paul Zak while researching the neuroscience of trust is this: Joy at work comes from doing purpose-driven work with a trusted team of colleagues. Trust-building is a competency and, fortunately, it is something that you, your team, your organization and your friends can get better at.

In this session we will start off with the subject of interpersonal trust- defined as a mutual confidence that neither party will intentionally exploit the other’s vulnerabilities. Key communication behaviors that build and erode trust in interpersonal relationships will be presented and applied. Then a five-step model for restoring interpersonal trust when lost will be presented.

Next, we will focus on trust in the workplace including the vital role that communication transparency plays in a leader’s ability to inspire trust and commitment from others. Finally, we will look at the challenges of establishing and maintaining trust on remote teams and how to address perceived “trust violations”.

As a result of this session, you will be able to:
• Avoid specific communication behaviors that contribute to trust erosion
• Identify five symptoms of low trust on teams and how to address each
• Communicate in ways that increase employee engagement & commitment
• Identify four domains of workplace trust: Communication Trust, Collaboration Trust, Competency Trust, and Commitment Trust
• Prevent individual agendas from taking precedence over team goals

Feb 18, 2021 11:00 AM in Central Time (US and Canada)

Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Angela Pastorek.